East Tennessee has been devastated by Hurricane Helene. As we work through the recovery effort, I'll be listing helpful links and resources here.
- Small Business Administration Disaster Loans
- FEMA disaster assistance
- USDA assistance for farmers and ranchers
- IRS disaster tax guidance and walkthroughs
- Updates on Road/Bridge closures and repairs
- Latest updates on major developments
- Find/call your local Emergency Management Officefor resources, guidance, and non-emergencies
- For updates on road/bridge closures, view a comprehensive map from Tennessee Department of Transportation
- To report a blocked road call your local police department
- To report a power outage, contact your local power company. You can also find your provider by referring to the Tennessee Valley Authority's list of partnered providers
- Missing Persons Hotline: 1-800-TBI-FIND
- The Crisis Clean-Up Hotline (844) 965-1386 has been established for survivors who need assistance with clean-up efforts. This service is at no cost to the survivors who are requesting assistance.
- Important information for Medicare and Medicaid patients and prescriptions
- Emergency Prescription Program
To get in-person help navigating FEMA assistance available to survivors in the declared disaster area, check out one of the Disaster Resource Centers (DRC) below. Survivors have until Tuesday, January 7 to apply for federal disaster assistance.
Cocke County
Old Walmart Building
593-B W. Broadway St.
Newport, TN 37821
Carter County**
Carter County Public Library
201 N. Sycamore St.
Elizabethton, TN 37643
Johnson County
Tennessee National Guard Armory
1923 S. Shady St.
Mountain City, TN 37683
Unicoi County
National Guard Armory/Unicoi Emergency Operations Center
615 South Main Ave.
Erwin, TN 37650
Washington County
Cherry Grove Baptist Church
104 Cherry Grove Rd.
Jonesborough, TN 3765
DRC Hours of Operation:
Monday-Saturday: 8 a.m. to 7 p.m. ET
Sunday: Closed
**Carter County DRC Hours of Operation:
Monday-Friday: 9 a.m. to 6 p.m. ET
Saturday: 9 a.m. to 5 p.m. ET
Sunday: Closed
All DRC sites are temporarily closed on December 24, December 25, December 31, and January 1.
Starlink receiver locations for internet access:
Grassy Fork Fire Rescue, 3575 Hartford Road Hartford, TN 37753
Network: Sgt_York Password: TNStrong
Amoco, 3155 Big Creek Rd. Hartford , TN 37753
Network: RV Bus Password: 8003531075
790 S HWY 107 Del Rio, TN 37727
Network name: Fox Den Starlink Password: foxden12
216 Honey Suckle Street in Mountain City, TN
Ask for login information in person
Roan Mountain Supply Distribution Center 8489 US-19 E Roan Mountain, TN 37687
Network: TrumpWifiRoanMountain Password: Harshbarger
For emergencies, always dial 911.